Guest Policies
A safe, enjoyable Lagoon day starts with understanding the park’s conduct, safety, admission, parking, accessibility, and loose-article policies.
Safety & Conduct
- Follow posted instructions and all directions from Lagoon employees.
- Respect other guests; fighting, threats, harassment, line jumping, and disruptive conduct are prohibited.
- Weapons and other dangerous items are not permitted.
- Security screening, searches, and audio or video monitoring may be used throughout the property.
Personal Items & Park Use
- Secure phones, bags, hats, and other loose articles before boarding a ride.
- Smoking and vaping are limited to designated Sit & Smoke stations.
- Grills, hammocks, and enclosed tents are not permitted; EZ-Ups must not be staked down or tied to Lagoon property.
- Rules for animals, mobility devices, outside food, alcohol, and glass vary by area and are enforced for guest safety.
Accessibility & Rider Responsibility
Lagoon publishes a full Disability Guide and ride-by-ride safety information. Every rider must satisfy the individual ride’s restraint and safety requirements.
Admission, Parking & Passports
Separate policies explain ticket terms, refunds, parking, and Season Passport use. Review the applicable policy before purchasing or visiting.
Keep planning your visit
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