Frequently Asked Questions

A child under 24 months of age may enter Lagoon and participate on suitable rides, Lagoon A Beach, and Frightmares free of charge. A child turning 25 months or older during the 2026 Lagoon season will require a Season Passport or Single Day Passport for admission.

Lagoon’s pricing is based on height, not age. Guests under 48 inches qualify for a Youth ticket. Anyone 48 inches or taller is considered a Regular Rider and requires a Regular ticket.

Bounceback has been discontinued. Please see Lagoon’s Deals and Packages page for current discounts.

We strongly recommend purchasing tickets directly through Lagoon’s website or an authorized ticketing partner to ensure ticket validity and authenticity.

Lagoon cannot verify or guarantee tickets purchased through Craigslist, OfferUp, KSL Classifieds, or other unauthorized channels. Invalid, duplicate, or counterfeit tickets will be denied admission without compensation and may be confiscated.

You may present a PDF of your tickets on your mobile device at any gate. For a Season Passport, log in to the myFUN Portal and show the Season Passport QR code on your smartphone.

Lagoon does not offer a Limited Activity, Entrance, or Spectator Passport. Every guest visiting the park is required to pay admission.

Lagoon admission includes park entry, unlimited rides, Lagoon A Beach from May through September, Frightmares from September through October, live entertainment, Pioneer Village, picnic terraces, and gardens. See Lagoon’s Deals and Packages page for current discounts.

Lagoon supports contactless payment at Ticket Windows and Guest Services. Merchandise and food locations may require a physical credit or debit card. Lagoon accepts Visa, Mastercard, Discover, and American Express.

Credit cards are accepted at all food locations in the park.

When completing your purchase, verify that your billing information exactly matches what your bank has on file. Any discrepancy may result in a declined transaction.

Lagoon’s processing server is very strict. If you have a P.O. Box, try entering only the box number. If your address is split between multiple lines, place the full address on address line one.

If the transaction is still declined, you may purchase admission at the park on the day of your visit. Some promotional codes and offers are available online only, and in-person prices may differ.

Calls cost between $0.50 and $1.00, depending on the destination.

No. Unused Season Passports expire at the end of the current operating season and do not roll over. Season Passports are non-transferable and non-refundable; exchanges and time extensions are not offered.

If you turn 65 on or before May 31, 2026, you may purchase a Senior Season Passport at any time. If you turn 65 after May 31, you may wait until your birthday to purchase the Senior Passport or purchase a Regular Season Passport now.

Guests ages 0–17 must submit a new photo. Guests 18 and older may continue using their current Passport photo and do not need to resubmit it.

Lagoon will begin accepting 2026 Season Passport photo submissions on February 1, 2026. Approval may take up to 48 hours.

Photos are subject to approval and must follow Lagoon’s photo guidelines. Inappropriate submissions may result in revocation of the Season Passport.

No. Lagoon offers a digital Season Passport card through the myFUN Portal at portal.lagoonpark.com.

Lagoon is developing a mobile app for the myFUN Portal. For now, use the recommended web browser for your device.

Visit portal.lagoonpark.com and sign in to the myFUN Account listed in your activation email from Lagoon Park Notification, or choose Register myFUN Account.

Select “I Have a Voucher,” then enter the voucher and activation codes printed on your 2026 Season Passport Voucher. Codes are case-sensitive. Beginning February 1, 2026, you may upload your 2026 Season Passport photo.

Yes. Use your digital Season Passport card in the myFUN Portal, or visit the Will Call Window north of Guest Services for assistance.

A physical Season Passport can be replaced for a $20 fee.

2026 parking rates:

• Standard Parking: $20 per vehicle
• Preferred Parking: $35 per vehicle
• RV/Oversized Parking: $30 per vehicle
• 2026 Season Parking Pass: $85 per vehicle

The Season Parking Pass is valid for regular parking only. Ask the Auto Gate Attendant whether Preferred Parking is available that day. If it is, you may upgrade for $15.

Because Preferred Parking spaces are limited, Lagoon does not sell a Season Preferred Parking Pass.

You must pay the current parking fee. On the same day or a future visit, Guest Services can refund that fee when you present both the dashboard ticket from the paid visit and your Season Parking Pass hang tag.

Original documents are required. Photocopies of the dashboard receipt or Season Parking Pass hang tag are not accepted.

Guests entering the parking lot must pay the regular parking fee. To avoid the fee, use the Drop-Off Area south of the electronic billboard.

Fifteen-minute parking is available in the Drop-Off Area for guests who need to go to the front entrance to purchase tickets.

Tube rental is $5, or $2 for Season Passport holders who present their Season Passport identification.

Yes. They are sold at Ruby’s Tubes inside the Lagoon A Beach entrance. Diapers cost $1 and reusable covers cost $1.

Yes. Personal tubes may be used in Mooches Main Stream, the lazy river. They are not allowed in the pool or on any slides.

During summer operations, Lagoon A Beach is open daily from 10:00 a.m. to 7:00 p.m. For preseason or postseason hours, see the Lagoon A Beach page under What to Do.

No. Lagoon A Beach tubes are not permitted on the pool deck. After using one at the tube slides or lazy river, return it to one of the tube-return stations throughout the water park.

Face makeup, costumes—including zip-up onesies—and Halloween masks are not allowed.

Lagoon offers no-scare zones in Kiddieland that the entire family can enjoy. Frightmares also includes three non-scary attractions for young children.

Yes. Outside food and drinks are allowed, but they may not be brought into Lagoon’s Biergarten & Restaurant. Alcohol cannot be left unattended in a cooler.

Coolers and alcohol are not allowed inside Lagoon A Beach. Alcohol is sold at the Biergarten & Restaurant south of the Roller Coaster.

No. Guests may not bring grills into Lagoon, and grills are not provided.

Yes, but alcohol is not allowed inside Lagoon A Beach or the Lagoon Biergarten & Restaurant, and it cannot be left unattended in a cooler. Alcohol is sold at the Biergarten south of the Roller Coaster.

Available locker sizes and prices:

• $10: 2 × 5 configuration; 12 in. W × 20 in. D × 14.7 in. H
• $15: 2 × 4 configuration; 15 in. W × 18 in. D × 18 in. H
• $20: 2 × 3 configuration; 18 in. W × 27.2 in. D × 24.5 in. H

Yes. Refills cost $2.99 plus tax.

Purses, bags, backpacks, waist packs, hats, selfie sticks, and other loose articles are not permitted on rides, devices, or attractions. Cell phones and other small items must be secured in a cargo pocket, zippered pocket, or similar enclosure.

Riders should leave personal belongings in a locker or with a non-rider. Lagoon is not responsible for items lost or left on ride platforms, and operations will not be suspended to retrieve items during the operating day.

Found items are delivered to Strollers N’ Stuff, across from Guest Services at the main entrance. Ride operators may not return lost articles directly to guests.

Smoking and vaping are permitted only at eight designated Sit & Smoke Stations throughout the park. Guest Services can provide their locations.

At Lagoon’s discretion, animals may be permitted in the park. Animals must receive proper care, remain on a leash no longer than six feet, and never be left unattended or tethered to park fencing or ride queues.

Animals may not board rides, devices, or attractions and are not permitted inside Lagoon A Beach or the Robert E. Freed Memorial Interactive Fountain. Owners are responsible for care and cleanup. Lagoon is not responsible for an animal’s behavior, damage, or injury.

Lagoon does not have kennels, though kennels are available in neighboring cities.

A tent or EZ-Up is allowed as long as no stakes are driven into the ground and it is not tied to Lagoon property, including trees or tables.

No. For guest safety, hammocks may not be anchored to Lagoon property such as trees, fences, or light poles.

Yes. Flip-flops and sandals may be worn on all Lagoon rides and attractions.

Sky Coaster costs $20 per person.

Catapult costs $20 per person and $10 for a relaunch.

Double Thunder Raceway costs $8 per driver and $4 per rider.